FAQs
More FAQs- How do I keep track of non-restorable items?
- How long will mould removal in my home take?
- What will you do with my area rugs?
We recommend you make a list of items (including food items) deemed non-restorable. You can obtain a form for this purpose from your insurance company. Make a copy for your insurance company and keep one for yourself.
Depending on the scope of the project and the amount of mould damage to your home, the mould remediation process may require several phases before completion. A thorough evaluation and assessment of all damage will be done before the estimate of a completion date can be established. Through it all, your ServiceMaster Restore Project Manager will communicate details to you clearly and effectively, to make the process seamless.
Rugs damaged by water will be taken to our warehouse for special treatment and care. They will need to be dried carefully to minimize bleeding of colours and discolouration. Your rugs will be dried, cleaned and returned to your home after the complete drying of the rest of your home is completed.